Keeping Promises

OneStock is the AI-driven Distributed Order Management solution for brands, retailers and B2B merchants. Founded in 2014 in Toulouse, France, OneStock serves merchants in the US, Canada and across Europe and Asia.

The OneStock Solution

A unified view of inventory, in real-time

In essence, all of your inventory, wherever it sits, visible in a single system in real-time, and organised into views based on your business requirements. We help merchants achieve this quickly, which unlocks huge opportunity

The world's most powerful Promise Engine

At the centre of commerce is the order and with every order is a promise. We’ve built OneStock around this core concept and now enable retailers to make ambitious promises in total confidence that they can keep them.

A store app that associates rave about

Connected directly to the inventory and promise, the store app enables true omnichannel, so our customer can deliver any combination of order, fulfillment and return that customers desire and do so efficiently

The OneStock technology platform

Out of the box configuration

While the concepts are pretty simple, the details are where the value is found and OneStock has developed the most complete set of out of the box order management capabilities for merchants based on over a decade of serving some of the amazing brands. Unlike framework OMS solutions, this means your journey starts with configuring your settings, not defining your product.

Ultimate extensibility

Our configuration options are enough for many, but we also know that a lot of our customers want to build on what we’ve got so our extensibility framework provides ultimate flexibility. Change the UI, add to the data model or workflows, integrate with any system all within a controlled and upgradeable environment.

Remarkable scale

The original solution was built to handle 100x spikes in demand, and since day 1 we’ve architected for incredible performance. For us, performance means 1. reliability, so it’s there when you need it. 2.speed, so that the promise accelerates the sale rather than hold it up, and 3. volume, so you can handle huge spikes in traffic whether predicted or not.

Broken promises cost business

Agentic commerce looks set to be the next major revolution in how customers buy, but regardless of what changes, one thing won’t: at the heart of commerce is the order, and every order is a promise. As well as the promise implied in the product or service, the promise is in how the customer will receive the item.

 

Breaking that promise erodes trust and damages brand value much faster than it took to build.  That’s why OneStock is built around the promise. We want to help merchants make ambitious promises that set them apart from the competition and we want to ensure they keep those promises and we want them to do so efficiently in order to drive profitable growth.

OneStock by the numbers

Household names and global brand powerhouses use OneStock to make promises to customers
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Promise calls ever, single, second
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Average increase in revenue for OneStock merchants once they enable ship-from-store
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Order management solution to launch its MCP server to support agentic commerce
1 st

People are at the heart of everything we do

Agility

Agility is part of our DNA. We strive to anticipate retailers’ needs in order to meet them as quickly as possible

Kindness

We show kindness towards our clients and our teams. Creating privileged and long-lasting relationships with our partners is a driving force in our day-to-day operations.

Excellence

We assemble the best possible teams to satisfy our clients’ needs. We share a common desire to exceed their expectations in accompanying and advising them in their omnichannel transition.

Technology and innovation – the core of OneStock OMS

We are a technology company first and foremost. Romulus, Benoit, and Vincent, the 3 Co-founders of OneStock, got involved in connected commerce after 10 years of research in computer science and artificial intelligence at the INP in Toulouse. More than half of our team are R&D engineers and we like it that way.

Romulus Grigoras 2025
Since the very beginning, solving retailers’ problems has been our main motivation. Research is in OneStock’s DNA, and this helps us create innovative solutions that are adapted to the retail of tomorrow. Agility, creativity and innovation are made possible thanks to our incredible teams! Together, we want to revolutionise retail whilst keeping our start-up mindset in a mature and constantly growing company.
Romulus Grigoras
CEO & founder, OneStock

Our offices

Cambridge, USA

185 Alewife Brook Parkway, #210
Cambridge, MA, 02138
+1 866 722 5973

London, UK

1st Floor – 33 St James’s Street
London SW1A 1HD
+44 204 558 6408

Milano, Italy

Piazza Città di Lombardia 1
20124 Milano
+39 02 8128 4119

Paris, France

152 Avenue Malakoff
75016 Paris
+33 1 83 79 81 30

Toulouse, France

12 rue Mère Elise Rivet
31200 Toulouse
+33 1 88 80 31 26

Saarbrücken, Germany

Lebacher Str. 4
D-66113 Saarbrücken

Keeping Promises
AI-driven distributed order management.