Click & Collect

21/03/2022

Florence Bolo

Order Orchestration / Management Web to Store

Click & Collect and Reserve & Collect: similarities and differences

In 2020, 74.5% of European shoppers went to a store to pick up their online orders. This means that among the omnichannel solutions available, Click & Collect and Reserve & Collect are very popular with online shoppers. What are the similarities and differences between these two solutions?

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28/02/2022

Bertrand LIESTA

Ship From Store Order Orchestration / Management

Unified commerce from A to Z

Buzzwords, abbreviations, acronyms and more… as European leaders in Order Management Systems, OneStock has put together a glossary of unified commerce.

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24/02/2022

Lorenzo Stranges

Order Orchestration / Management Web to Store

Why is launching Click & Collect, Order in Store or in-store ecommerce returns without unified stock not a good strategy?

Unified stock also allows retailers to deploy additional omnichannel solutions, such as Ship From Store, and to improve the efficiency of other services like Click & Collect, Reserve & Collect or Self Service Returns.

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14/02/2022

Aurélie Launay

Ship From Store Order Orchestration / Management Web to Store

OMS, a love story between your products and your customers

Order Management Systems (OMS) and their associated solutions - Click & Collect, Order in Store, Appointment Booking, etc. - have become the norm. While your customers may not be familiar with OMS terminology and may not be aware of the technical implications of these solutions, they have nevertheless become indispensable to them.

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10/02/2022

Florence Bolo

Order Orchestration / Management Web to Store

BOPIS and BORIS, your customers' favourite omnichannel solutions!

Fierce competition from Amazon, the rise of marketplaces, Covid-19… Brick-and-mortar retailers are facing many challenges. Will this lead to the end of physical stores? We don’t think so. Stores offer omnichannel solutions that are highly valued by consumers. This is particularly true of BOPIS (Buy online pick-up in-store) and BORIS (Buy online return in-store).

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Click & Collect and Reserve & Collect: similarities and differences

Unified commerce from A to Z

Why is launching Click & Collect, Order in Store or in-store ecommerce returns without unified stock not a good strategy?

OMS, a love story between your products and your customers

BOPIS and BORIS, your customers' favourite omnichannel solutions!

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Ship From Store: 4 tips to get buy-in from your retail teams

Omnichannel returns: what do customers expect?

Why Order in Store and Ship From Store are must-haves if you’ve got wide product ranges