The OMS tailored to the DIY industry’s logistical challenges

MANOMANO
TRUFFAUT
PETS-AT-HOME
KILOUTOU
WURTH

 The Order Management System which will help you optimise logistics costs

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Currently rebuilding our information system, our goal is to put the customer at the centre of our strategy. We wanted to benefit from a rapid OMS to orchestrate our numerous logistics scenarios which are needed to achieve this goal. Thanks to OneStock we will benefit from a unified view of all stock, allowing us to deploy and optimise all our omnichannel scenarios and extend our range of products available online.
Portrait Edouard Iwaniec

Edouard Iwaniec

Chief Information Officer
Truffaut

DIY and omnichannel – A better organisation of orders and stock management

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Increase in stock depth
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Better control and routing of customer orders
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Management of warehouse flows
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New services available in stores
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Improved customer experience
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Enhanced delivery options available

The omnichannel solutions most used by our clients in the DIY industry

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Ship from Store

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Express Click and Collect

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Delivery Promise

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Scalable Store Fulfilment

With a focus on Delivery Promise and Click and Collect Express

The DIY industry combines a number of different retailers and pure players, some of which are B2B and others that are specialists. As such, depending on their specific needs, the following omnichannel solutions are popular in the DIY industry:

Delivery Promise allows sharing and improved tracking of online orders, whether local or international, and proposes a selection of delivery options to suit the order placed by the customer.
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Express Click and Collect responds to urgent orders by customers (particularly in the home DIY and Pet Supply sectors).