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Omnichannel Experience

Omnichannel scenarios

• Ship From Store
• Click & Collect
• Order in Store
• Reserve & Collect

Customer experience

• Delivery Promise
• In-Store Appointment
• Self Service Returns
• Product Recommendation

Solution / OMS CLOUD SUITE

ORDER MANAGEMENT

Distributed Order Management

• Unified stock (ATS)
• Order Orchestration
• Delivery Promise (ATP)
• Carrier / Logistic

Customer service

• Order Management
• Returns Management
• Omnichannel Analytics

STORE DIGITALISATION

Store operations

• Store Fulfilment
• Store as a Warehouse
• Stocktake / Transfer

Store associate app

• Order in Store
• Mobile POS
• Returns
• Clienteling

Technology

Customers

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• Careers

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