{"id":419,"date":"2021-01-26T18:17:14","date_gmt":"2021-01-26T17:17:14","guid":{"rendered":"https:\/\/www.onestock-retail.com\/now-tech-oms-forrester-omnichannel\/"},"modified":"2023-07-21T15:01:00","modified_gmt":"2023-07-21T13:01:00","slug":"now-tech-oms-forrester-omnichannel","status":"publish","type":"post","link":"https:\/\/www.onestock-retail.com\/blog\/now-tech-oms-forrester-omnichannel\/","title":{"rendered":"OneStock featured in Forrester&#8217;s Now Tech OMS report"},"content":{"rendered":"<p><strong><a href=\"https:\/\/go.forrester.com\/\" target=\"_blank\" rel=\"noopener\">Forrester<\/a><\/strong>, a specialist in market research dedicated to the impact of technology, recently released its Now Tech: Omnichannel Order Management Systems, Q1 2021 Forrester\u2019s Overview Of 30 Omnichannel <a href=\"https:\/\/www.onestock-retail.com\/en\/oms-order-management\/\">OMS<\/a> Providers. This report provides a global overview of the most relevant OMS solutions on the market, among which OneStock was highlighted.<\/p>\n<h2>OMS: the strategic tool for omnichannel growth<\/h2>\n<p>As noted in Now Tech: Omnichannel Order Management Systems, Q1 2021 Forrester&#8217;s Overview Of 30 Omnichannel OMS Providers, selecting an OMS is a critical step that transforms both the business and customer journeys.<\/p>\n<p>In 2020, setting up an OMS was one of the top priorities for most retailers. Indeed, the transition to omnichannel is a strategic issue that makes it possible to establish an offer aligned with the growing demands of buyers and their desire to benefit from an optimal shopping experience, whatever the sales channel.<\/p>\n<p>Omnichannel as defined by Forrester is &#8220;The coordination between traditional channels (marketing, sales and transportation) and the support of technological solutions to create a seamless and cohesive customer experience. It must also allow brands to adapt to the current context.\u201d As pointed out by Forrester, in 2020, new delivery methods were popular with buyers in times of health crisis: curbside pickup, <strong><a href=\"https:\/\/www.onestock-retail.com\/en\/oms-order-management\/unified-click-and-collect\/\" target=\"_blank\" rel=\"noopener\">Click &amp; Collect<\/a><\/strong> called classic, Click &amp; Collect by appointment&#8230; Benefiting from a tool that enables these delivery methods to be implemented is now a real competitiveness issue.<\/p>\n<p>A true omnichannel experience requires an OMS that allows:<\/p>\n<ul>\n<li>The display of a <strong><a href=\"https:\/\/www.onestock-retail.com\/en\/oms-order-management\/unified-stock-unification\/\" target=\"_blank\" rel=\"noopener\">single<\/a><\/strong> view of stocks,<\/li>\n<li>Optimized order management,<\/li>\n<li>The implementation of solutions to support shipments from <strong><a href=\"https:\/\/www.onestock-retail.com\/en\/oms-order-management\/ship-from-store\/\" target=\"_blank\" rel=\"noopener\">stores<\/a><\/strong>,<\/li>\n<li>Anticipation of customer trends and needs.<\/li>\n<\/ul>\n<h2>OneStock, the leading European OMS<\/h2>\n<p>Unique European Order Management, this mention in Forrester&#8217;s Now Tech report highlights OneStock\u2019s expertise. As the leading European OMS, OneStock designs a human-centric solution, created to meet the needs of its users (at headquarters, in stores) and their end customers (buyers).<\/p>\n<blockquote>\n<div class=\"q-image\" style=\"margin-bottom: 25px;\"><img decoding=\"async\" class=\"alignnone size-full wp-image-15770\" src=\"https:\/\/www.onestock-retail.com\/wp-content\/uploads\/2022\/06\/romulus-grigoras.jpg\" alt=\"Romulus Grigoras OneStock\" width=\"200\" height=\"200\" srcset=\"https:\/\/www.onestock-retail.com\/wp-content\/uploads\/2022\/06\/romulus-grigoras.jpg 200w, https:\/\/www.onestock-retail.com\/wp-content\/uploads\/2022\/06\/romulus-grigoras-150x150.jpg 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/><\/div>\n<div class=\"q-content\">\n<p><em>We are pleased with this new publication in a Forrester report, which highlights the strength of our OMS and its relevance. Omnichannel is, more than ever, a competitive tool for retailers. Thanks to strong R&amp;D investments and a substantial team of integrators, we allow our customers to deploy our solution in a few months and therefore quickly maximize their sales and perform.<\/em><\/p>\n<p><strong>Romulus Grigoras<\/strong> &#8211; Founder and CEO, OneStock<\/p>\n<\/div>\n<\/blockquote>\n<p>The OneStock offer and <strong><a href=\"https:\/\/www.onestock-retail.com\/en\/references-oms\/\" target=\"_blank\" rel=\"noopener\">references<\/a><\/strong> have enabled us to implement our unified commerce solution across all retail verticals: clothing, DIY, luxury goods, cultural items, sporting goods, shoes, garden centres, childcare items, etc.<\/p>\n<p>The OMS includes omnichannel solutions which are now must-have to improve performance while offering an optimized customer journey: <strong><a href=\"https:\/\/www.onestock-retail.com\/en\/oms-order-management\/order-in-store-endless-aisle\/\" target=\"_blank\" rel=\"noopener\">Order in Store<\/a><\/strong>, <strong><a href=\"https:\/\/www.onestock-retail.com\/en\/oms-order-management\/unified-click-and-collect\/\" target=\"_blank\" rel=\"noopener\">Click and Collect<\/a><\/strong>, <strong><a href=\"https:\/\/www.onestock-retail.com\/en\/oms-order-management\/ship-from-store\/\" target=\"_blank\" rel=\"noopener\">Ship from Store<\/a><\/strong>, <strong><a href=\"https:\/\/www.onestock-retail.com\/en\/oms-order-management\/reserve-and-collect\/\" target=\"_blank\" rel=\"noopener\">Reserve and Collect<\/a><\/strong>, <strong><a href=\"https:\/\/www.onestock-retail.com\/en\/oms-order-management\/instore-appointments-assisted-shopping\/\" target=\"_blank\" rel=\"noopener\">In-store appointment booking<\/a><\/strong>, <strong><a href=\"https:\/\/www.onestock-retail.com\/en\/oms-order-management\/omnichannel-returns-management\/\" target=\"_blank\" rel=\"noopener\">Management of returns<\/a><\/strong>, Clienteling, etc. The OneStock roadmap is drawn up jointly with its 50 clients and resolutely turned towards the future.<\/p>\n<p><strong><a href=\"https:\/\/www.forrester.com\/report\/Now+Tech+Omnichannel+Order+Management+Systems+Q1+2021\/-\/E-RES161196\" target=\"_blank\" rel=\"noopener\">Access the report<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Forrester recently released its Now Tech: Omnichannel Order Management Systems, Q1 2021 Forrester\u2019s Overview Of 30 Omnichannel OMS Providers. OneStock highlighted as the leading European OMS.<\/p>\n","protected":false},"author":25,"featured_media":2962,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[97,77],"tags":[],"class_list":["post-419","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-oms-stock-unification","category-onestock-news"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.onestock-retail.com\/wp-json\/wp\/v2\/posts\/419","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.onestock-retail.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.onestock-retail.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.onestock-retail.com\/wp-json\/wp\/v2\/users\/25"}],"replies":[{"embeddable":true,"href":"https:\/\/www.onestock-retail.com\/wp-json\/wp\/v2\/comments?post=419"}],"version-history":[{"count":6,"href":"https:\/\/www.onestock-retail.com\/wp-json\/wp\/v2\/posts\/419\/revisions"}],"predecessor-version":[{"id":37006,"href":"https:\/\/www.onestock-retail.com\/wp-json\/wp\/v2\/posts\/419\/revisions\/37006"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.onestock-retail.com\/wp-json\/wp\/v2\/media\/2962"}],"wp:attachment":[{"href":"https:\/\/www.onestock-retail.com\/wp-json\/wp\/v2\/media?parent=419"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.onestock-retail.com\/wp-json\/wp\/v2\/categories?post=419"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.onestock-retail.com\/wp-json\/wp\/v2\/tags?post=419"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}