At OneStock, innovation is in our DNA. As the retail landscape evolves, so does our Order Management System (OMS). Our 2025 product roadmap reflects our commitment to providing retailers with cutting-edge technology to meet the demands of a rapidly changing omnichannel environment. From global performance enhancements to AI-powered orchestration and seamless extensibility, our roadmap represents the future of commerce.<\/p>\n\n\n\n
Here’s an exclusive look at the vision and innovation shaping OneStock in 2025.<\/p>\n\n\n\n
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OneStock\u2019s enhanced global implementation ensures unparalleled performance. By leveraging multiple production environments distributed across strategic server hubs around the world (EMEA, Asia, America), we reduce network latency, with multiple touchpoints across the globe. This architecture supports seamless international expansion for retailers, providing consistent coverage and optimal performance wherever your customers are located.<\/p>\n\n\n\n
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Why it matters?<\/strong> <\/em>Global commerce requires global solutions. Unlike single-hub platforms, OneStock\u2019s distributed infrastructure eliminates latency, ensures uptime and supports the scalability required for international growth.<\/p>\n\n\n\n <\/p>\n\n\n\n \u201cOur global infrastructure isn\u2019t just about technology; it\u2019s about enabling retailers to confidently expand into new markets without compromising performance or reliability.\u201d<\/strong> \u2013 Vincent Vila, CPO, OneStock\u00a0<\/p>\n\n\n\n <\/p>\n\n\n\n Our open OMS strategy ensures that OneStock is the most extensible and integrable solution on the market. We\u2019re reinforcing our connectors for platforms like Shopify and Commercetools, not as optional extras, but as fully integrated components of our core product. We\u2019re also simplifying the development of extensions, ensuring security and ease of implementation.<\/p>\n\n\n\n <\/p>\n\n\n\n Why it matters?<\/em> <\/strong>In the age of composable commerce, flexibility is key. With our Open OMS, retailers can easily tailor their ecosystems, leveraging plug-and-play connectors and integrations to create a unified omnichannel experience.<\/p>\n\n\n\n <\/p>\n\n\n\n \u201cWith our Open OMS, retailers have the freedom to innovate and scale. By seamlessly integrating with existing ecosystems, we\u2019re helping businesses build truly composable commerce solutions.\u201d<\/strong> \u2013 Vincent Vila, CPO, OneStock<\/p>\n\n\n\n <\/p>\n\n\n\n OneStock is embedding cutting-edge machine learning into core capabilities such as Delivery Promise and orchestration. Through our partnership with Google and the Vertex AI platform, we\u2019re leveraging predictive deep learning to improve order allocation and deliver smarter, more reliable fulfilment. Our AI-powered configuration wizard (GPT-based) streamlines the setup of orchestration rules, making OMS configuration intuitive and error-free.<\/p>\n\n\n\n <\/p>\n\n\n\n Why it matters?<\/strong> <\/em>By integrating intelligent systems into the OMS, we enable retailers to provide faster, more accurate delivery options and improve overall operational efficiency.<\/p>\n\n\n\n <\/p>\n\n\n\n \u201cAI at OneStock isn\u2019t just about automation, it\u2019s about intelligence. From predictive analytics to dynamic orchestration, we\u2019re building smarter tools for smarter commerce.<\/strong>” \u2013 Vincent Vila, CPO, OneStock<\/p>\n\n\n\n <\/p>\n\n\n\n OneStock\u2019s enhanced Business Intelligence (BI) suite now includes new operational reports and data visualization tools. Integrated directly into the Order Management Centre and store app, these reports provide actionable insights into delivery promise performance, customer behaviour and operational bottlenecks.<\/p>\n\n\n\n <\/p>\n\n\n\n Why it matters?<\/strong> <\/em>Retailers thrive on data-driven decisions. By embedding BI tools within the OMS, OneStock empowers teams at all levels to access real-time insights to drive smarter strategies and improve customer satisfaction.<\/p>\n\n\n\n <\/p>\n\n\n\n \u201cData is the currency of modern retail. Our BI enhancements ensure that retailers not only collect data, but also turn it into actionable insights to refine their operations and delight their customers\u201d<\/strong>. \u2013 Vincent Vila, CPO, OneStock<\/p>\n\n\n\n <\/p>\n\n\n\n Our roadmap includes features designed to simplify customer service operations, such as support for multiple delivery modes, a customer profile view, and streamlined returns management. These tools ensure faster resolutions and better alignment with customer expectations.<\/p>\n\n\n\n <\/p>\n\n\n\n Why it matters?<\/strong> <\/em>Omnichannel success also depends on exceptional post-purchase experiences. By equipping customer service teams with advanced tools, we help retailers build loyalty and trust in a competitive marketplace.<\/p>\n\n\n\n <\/p>\n\n\n\n “Customer service is no longer just a department, it’s a strategy. Our tools ensure that service teams have everything they need to turn challenges into opportunities.” <\/strong>\u2013 Vincent Vila, CPO, OneStock<\/p>\n\n\n\n <\/p>\n\n\n\n Our 2025 roadmap is more than a product roadmap, it is a vision for the future of commerce. From enhanced infrastructure to intelligent orchestration and seamless extensibility, OneStock is committed to providing retailers with the tools they need to thrive in a complex, omnichannel world.<\/p>\n","protected":false},"excerpt":{"rendered":" At OneStock, innovation is in our DNA. As the retail landscape evolves, so does our Order Management System (OMS). Our 2025 product roadmap reflects our commitment to providing retailers with cutting-edge technology to meet the demands of a rapidly changing omnichannel environment. From global performance enhancements to AI-powered orchestration and seamless extensibility, our roadmap represents […]<\/p>\n","protected":false},"author":13,"featured_media":49869,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[81],"tags":[],"class_list":["post-49867","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-release-notes"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.onestock-retail.com\/wp-json\/wp\/v2\/posts\/49867","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.onestock-retail.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.onestock-retail.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.onestock-retail.com\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/www.onestock-retail.com\/wp-json\/wp\/v2\/comments?post=49867"}],"version-history":[{"count":1,"href":"https:\/\/www.onestock-retail.com\/wp-json\/wp\/v2\/posts\/49867\/revisions"}],"predecessor-version":[{"id":49868,"href":"https:\/\/www.onestock-retail.com\/wp-json\/wp\/v2\/posts\/49867\/revisions\/49868"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.onestock-retail.com\/wp-json\/wp\/v2\/media\/49869"}],"wp:attachment":[{"href":"https:\/\/www.onestock-retail.com\/wp-json\/wp\/v2\/media?parent=49867"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.onestock-retail.com\/wp-json\/wp\/v2\/categories?post=49867"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.onestock-retail.com\/wp-json\/wp\/v2\/tags?post=49867"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Pioneering open OMS for seamless integration and extensibility<\/strong><\/h2>\n\n\n\n
Advancing AI and machine learning in omnichannel orchestration<\/strong><\/h2>\n\n\n\n
Redefining Business Intelligence for omnichannel excellence<\/strong><\/h2>\n\n\n\n
Enhancing customer service with integrated solutions<\/strong><\/h2>\n\n\n\n