Moss Store Tour 2026

The Mayfair Retail Briefing:
Inside Moss’s
Unified Commerce
Transformation

• Tuesday 2 June | London
• The Beaumont, Mayfair → Moss, Oxford Street West
• 09.15 – 13.00

A private executive experience for C-Suite and Senior Retail Operations leaders to see what modern omnichannel looks like when it’s working at scale.

From store floor to strategy table, this immersive morning reveals how Moss transformed 114 stores into connected fulfilment hubs – unlocking inventory, reducing operational drag, and delivering measurable commercial gains with OneStock.

Why attend

Retail leaders are under pressure to deliver faster, leaner, more connected customer experiences — without adding operational complexity.

This store tour shows what happens when unified commerce moves beyond strategy and into execution.

See how Moss is using OneStock to:

• Turn stores into active fulfilment centres
• Unlock stranded inventory across the estate
• Reduce fulfilment cost and central warehouse dependency
• Increase stock accuracy and store accountability
• Deliver faster, smarter omnichannel experiences

This is not a slide presentation. It’s a live operational walkthrough.

What you’ll see live

Step inside Moss Oxford Street and experience unified commerce in action:

• Ship-from-Store in real time

Watch store teams receive, pick, pack, and dispatch customer orders

• Unified stock visibility

See how inventory is surfaced and sold across channels

• Click & Collect, Returns & Order in Store

Explore the connected customer journey end to end

• Store-level BI in action

See how managers track operational performance and missed opportunities

• The stock buffer breakthrough

Learn how reducing stock buffers unlocked immediate online demand

• The path to 99.2% stock accuracy

Understand the operational discipline behind near-perfect inventory confidence

The commercial impact

This partnership has already delivered measurable results:

• Exceeded 2025 peak trading forecasts
• Thousands of additional orders unlocked overnight
• Stock buffers reduced from 4 to 2
• Achieved near perfect 99.2% stock accuracy
• Lower fulfilment costs through smarter order routing