Platform overview

AI-driven Distributed Order Management

Unified inventory & Intelligent orchestration to ensure everey promise is delivered

Scalable

orders/min

Reliable

availability

0 %

Open

connected systems

+ 0

Enterprise

Countries

+ 0

Order management

End to End order management capabilities

OneStock provides a comprehensive set of order management capabilities ready to be activated and configured according to each merchant’s needs. These modules cover the full customer journey—from unified inventory to ship from store, store experience and delivery promise as well as intelligent orchestration, smart fulfillment, customer service, and returns.

The introduction of Composable elements as OneStock in our service layer is a major step towards our target architecture.

Nuno Sousa

Director of IT Customer Applications, LKQ

Real time inventory

Increase online availability by up to 30%, eliminate stockouts

Delivery promise

Make ambitious promises to your customers, and keep them

Intelligent orchestration

Flexible routing, capture management and intelligent workflow automation.

Customer service

Give agents a single 360° order view

Unified returns

Transform Returns From Cost Centers Into Customer Loyalty Drivers

Store experience

Empower store associates with OneStock store application

Agentic commerce

Your Backbone for AI-Driven Shopping Experiences

Operational assistance

Leverage our MCP tools and Robin, our integrated AI agent, to improve your efficiency

Unified Data

Unified inventory, unified orders, unified returns

Intelligence

Data-driven order management

The OneStock Intelligence layer unifies data in real time to power the entire ecosystem and enable you to make the best possible decisions to drive business growth and delight customers.

As soon as the tool came out, we did everything we could to get it. Now, we can’t work without it.

Sylvain Cheret

Supply Chain Director, Petit Bateau

Open OMS

Fully connected. Highly Extensible.

Address two complementary needs: seamless integration with third-party systems and full extensibility of all functional modules.

One of the reasons we chose to use One-Stock is the quality of the back office. It is very clear and was quickly adopted by stores, which can prepare and track reservations, in-store figures and customer orders using a single solution.

Julien Paillat

E-commerce manager, ERAM Group

Backoffice

A rich backoffice, allowing for business user to configure out-ot-the-box capabilities without code

Integrations

a rich set oftechncial enablers to easily integrate OneStock with the merchant’s existing ecosystem

Extensibility

Extensibility framework across the entire platform

MCP server

Connect conversational agent using LLM to OneStock capabilities

OneStock Platform

Built on Cloud-Native MACH Architecture for Scalable Retail Operations

Our goal is simple: help customers ‘Holiday Better.’ OneStock gives us the confidence to deliver on that promise, ensuring technology never gets in the way of great experiences.

Jamie De Cesare

Chief Technology Officer

Technology

Enterprise grade platform

OneStock is designed to be highly scalable and secure, meeting the demands of global merchants operating across multiple countries. Built for high volume commerce, OneStock handles the volumes, speed of response and concurrency required by the biggest.

Services

Powering your launch. Fueling your growth.

Seamless Integration Backed by Developer-Centric Tools

With 100% API coverage, real-time webhooks, and exhaustive developer documentation, OneStock ensures a smooth, rapid, and highly customizable implementation process from day one.

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Continuous support for ongoing success

The initial rollout merely sets the stage. Unlocking substantial performance improvements requires an expert who intimately understands your company's unique needs and goals. That is exactly the role of your dedicated OneStock CSM.

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Go Live Confidently with OMS Experts

Every deployment requires a tailored approach. Our Professional Services team works alongside yours to design and configure your OMS, blending rigorous project management with the flexibility needed to master complex operational challenges.

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Always-On OMS Technical Support

Time is revenue when your order management system faces a glitch. OneStock provides global 24/7 support to guarantee seamless operations worldwide.

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Find out more about our platform

Discover how OneStock can help you improve your profiitability