Marketplaces
Peak-proof marketplace performance
Inaccurate promises and oversells punish marketplaces. An OMS centralizes inventory, runs route-aware promises and prevents overselling.
Protect the marketplace promise
Accurate promises. Fewer cancellations.
Solve your marketplace’s inventory & fulfillment complexity
Delivering and ensuring the promise while efficiently managing in-house, future, dropshipping, and 3P inventory is complex.
OneStock unifies all inventory types into a single source of truth with real-time synchronization, ensuring accurate availability across every channel while respecting the unique constraints of each inventory type.
Unify inventory visibility across all inventory locations
Marketplaces operate with diverse inventory sources – from owned warehouses to 3P sellers and dropship partners.
Provide real-time visibility across all inventory types through configurable inventory views.
Sell future inventory and pre-orders with reliable delivery promises
Capture revenue before products even hit your warehouse.
Sell inventory that’s in transit or on order, with intelligent promise calculations that set accurate customer expectations from day one.
Guarantee accurate delivery promises before purchase
In marketplaces, broken promises mean penalties and lost sellers.
Calculate precise delivery dates based on real-time inventory, fulfillment capacity, and carrier constraints – before the customer clicks ‘buy.’
Provide a single source of truth for customer service agents
Centralize the full order record – orders, statuses, events and delivery promises – in one up‑to‑date view for agents.
Surface order timelines, actionable exception tools and reallocation options so agents resolve issues faster, reduce WISMO inquiries and deliver a consistent post‑purchase experience.
Customize your OMS to meet specific business use cases
Customize your OMS to support the use cases that matter to you.
Customize order workflows, sourcing rules, unified views of inventory, delivery routes, fulfillment scenarios, returns scenarios, customer service applications.
Reliability at marketplace scale
Enterprise-grade scalability
Scale peak traffic with OneStock’s cloud‑native platform.
OneStock handles tens of thousands of orders per minute with 99.99% availability on Google Cloud Platform – ensuring your marketplace scales during peaks without performance or reliability loss.
Real-time Delivery Promise
Deliver instant availability with OneStock’s sub‑250ms inventory and Delivery Promise calculations.
OneStock synchronizes inventory and promises in real time across your multi‑vendor ecosystem to prevent oversells and protect marketplace reputation and seller relationships.
Route-level precision
Calculate delivery promises using precise, route-level logic.
OneStock models detailed delivery routes – transit times; carrier pickup windows and capacities; last-mile options; and multi-leg connections, and combines them with inventory location and handling capacity to surface accurate delivery or collection dates.
Flexible fulfillment scenarios
Execute flexible fulfillment scenarios with OneStock across stores, DCs, dropshippers and 3PLs.
Use OneStock’s configurable rulesets, ruleset chaining, competitive allocation, claiming, timer‑based escalation and automatic reallocation to support direct shipping, split shipments, consolidation, cross‑docking and BOPIS – reducing failed fulfillments, accelerating deliveries and lowering operational complexity with minimal development.
See how the world’s most powerful promise engine can transform your business
