SaaS platform
Cloud-Native MACH Architecture for Scalable Retail Operations
The OneStock platform is a cloud-native Order Management System built on MACH principles, delivering extreme scalability, zero-effort maintenance and deep extensibility without technical debt. Powered by Google Cloud Platform with >99.99% availability across more than 50 countries.
Enterprise-grade technology for modern retail operations
Scalability and resilience
Specifically designed to support high-volume commerce, the OneStock platform handles traffic spikes automatically during intense periods such as Black Friday thanks to auto-scaling infrastructure
Accelerated time-to-market
Comprehensive APIs, webhooks, and native connectors enable integration with existing ecosystems in weeks not years. Connect seamlessly to ecommerce platforms, ERPs, POS, WMS, payment providers and carriers – reducing deployment time and accelerating omnichannel transformation without heavy custom development effort.
Zero maintenance
Multi-tenant SaaS platform with continuous monthly updates deployed transparently across all customers. No laborious upgrade projects or version incompatibilities. Security patches and new features activate with one click, eliminating IT overhead while ensuring your platform stays always up-to-date.
Customization without the technical debt
Open OMS extensibility framework enables custom workflows, business logic, and integrations through safe injection points—without modifying core code. OneStock ensures future upgradability while preserving platform stability and maintainability.
Platform Architecture
Built for security, scalability, and speed
MACH architecture principles
The OneStock platform is built on MACH principles—Microservices for modularity, API-first for integration flexibility, Cloud-native for automatic scalability, and Headless for custom user experiences. This modern architecture ensures future-proof technology that integrates seamlessly with existing IT ecosystems while enabling continuous innovation.
Enterprise security and compliance
Security is embedded at all levels with ISO/IEC 27001, SOC 2/3, and GDPR compliance. Data encryption using AES-256, multi-factor authentication, SSO (SAML2) support, and configurable password policies protect access. Web Application Firewall and API rate limiting ensure operational security against threats and abuse.
Global infrastructure and performance
Deployed across multiple regions (EMEA, Americas, Asia) with primary and recovery locations, the platform delivers low latency and regional compliance. Auto-scaling Kubernetes clusters, load balancing, and multi-zone deployment ensure 99.99% availability while processing 1 million orders daily with sub-250ms promise response times.
Open OMS extensibility framework
Extensibility framework enables customization without modifying core code. Extend data models, workflows, orchestration engines, connectors, user interfaces, and AI agents through safe injection points. Custom logic remains isolated from core platform, ensuring stability during updates while accelerating implementation of unique business requirements.
Platform Use Cases
Multi-country expansion
Deploy OneStock platform across multiple countries with region-specific compliance and latency requirements. Multi-region infrastructure on Google Cloud Platform enables rapid market entry with consistent platform capabilities.
Legacy system modernization
Replace monolithic legacy OMS with cloud-native MACH architecture without rip-and-replace disruption. API-first design connects seamlessly to existing ERPs, WMS, and commerce platforms. IT teams gain modern extensibility framework while business teams control configuration through no-code interfaces, accelerating digital transformation.
Peak traffic management
Handle extreme traffic spikes during periods such as the Holidays, Black Friday, product launches and sales periods without system degradation. Auto-scaling Kubernetes infrastructure automatically provisions additional capacity based on real-time demand. Platform processes 10 orders per second during peaks with 1,400 promise calls per second while maintaining sub-250ms response times.
Complex integration ecosystems
Integrate with diverse technology stacks across ecommerce platforms (Shopify, Salesforce, commercetools), ERPs (SAP, Microsoft Dynamics), WMS systems, 40+ carrier networks, payment providers, and analytics tools. Comprehensive APIs, webhooks, and native connectors enable deployment in under 3 months without extensive custom development.
How It Works
Unified data layer aggregation
The platform centralizes all operational data (products, stock, orders, customers) and business data (fulfillment, returns) into a dedicated unified data layer for each customer, providing a single source of truth for intelligent decision-making.
Microservices orchestration
Independent microservices organized around business capabilities communicate via APIs and event-driven messaging (webhooks, RabbitMQ) to process orders, inventory updates, and fulfillment requests in real-time with automatic scaling based on demand.
API-first integration
External systems (ecommerce, ERP, WMS, carriers) connect through synchronous REST APIs, asynchronous APIs for bulk operations, webhooks for event notifications, or standard CSV files via SFTP—ensuring seamless data synchronization across the entire IT ecosystem.
Real-time processing and orchestration
The platform processes promise calculations in 150ms, accesses unified stock in 50ms, and orchestrates orders intelligently using configurable business rules—balancing speed, cost, margin, and sustainability while respecting the customer promise.
Continuous monitoring and updates
24/7 monitoring via Datadog tracks infrastructure health, business KPIs, and API performance. Monthly platform updates deploy transparently across all customers with one-click feature activation, eliminating upgrade projects while maintaining 99.99% availability.
What is the OneStock platform built on?
The OneStock platform is built on MACH architecture principles (Microservices, API-first, Cloud-native, Headless) and hosted on Google Cloud Platform. It uses a modern technology stack including Kubernetes for orchestration, Golang and Node.js for services, MongoDB and Redis for data storage, and provides comprehensive APIs and webhooks for integration with existing IT ecosystems.
How does the OneStock platform ensure high availability?
The OneStock platform delivers >99.99% availability through multi-zone Kubernetes clusters, auto-scaling infrastructure, real-time data replication across regions, and 24/7 monitoring via Datadog. Premium disaster recovery options provide 30-second Recovery Point Objective and 30-minute Recovery Time Objective with continuous synchronization between primary and recovery data centers.
Can I customize the OneStock platform without modifying core code?
Yes. The OneStock platform provides an Open OMS extensibility framework with six pillars: data extensibility, workflow extensibility, core extensibility, connector extensibility, UI extensibility, and AI agent extensibility. Custom logic is implemented through safe injection points, ensuring the core platform remains stable and upgradeable while enabling unique business requirements.
How long does it take to integrate the OneStock platform?
The OneStock platform can typically be integrated with existing IT ecosystems in less than 3 months on average. The platform provides standard connectors for major commerce platforms such as Shopify, Salesforce, commercetools, ERPs (SAP, Microsoft Dynamics), WMS systems, and over 40 carrier networks. JD Sports deployed the OneStock platform alongside Shopify, Akeneo PIM, and new middleware in just 3 months for their Malaysia market.
What security certifications does the OneStock platform have?
The OneStock platform is ISO/IEC 27001 certified, SOC 2/3 compliant, and GDPR compliant. Data is encrypted using AES-256 on Google Cloud Platform. Access security includes multi-factor authentication, SSO (SAML2) support, and configurable password policies. Operational security features include Web Application Firewall (Cloud Armor), API rate limiting, and 24/7 monitoring with automated incident response.
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