Ship from Store

Ship from Store: reveal hidden stock to online buyers

Turn store inventory into a competitive advantage by implementing Ship-from-Store. Real-time and accurate inventory across your entire network increases conversions on every channel and gives customers the flexibility they expect.

Why ship-from-store just makes sense

With intelligent orchestration to avoid overwhelming store teams and inefficient shipping, ship-from-store delivers immediate revenue growth while protecting margins

Maximize stock availability

Unlocking dormant inventory helps maximize revenue – more product available to your customer without investing any additional working capital in inventory.

ba&sh ships over 20% of ecommerce orders from stores, generating 10% incremental sales.

Faster delivery times

Shipping from the nearest store can significantly reduces transit times compared to regional or even overseas warehouses.

By leveraging local inventory, Petit Bateau cut UK delivery windows from 6 to 2 days, significantly boosting customer satisfaction and driving repeat purchases for the brand.

Reduce import duties

Prioritizing in-country fulfillment is essential to mitigate cross-border costs, particularly in unpredictable international markets.

Jacadi uses local stores to fulfill online orders for UK customers, significantly reducing import duties and VAT on shipments from France to preserve margins and simplify complex customs handling.

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By unifying all its stock points Monsoon stores are now in a position to ship a product as soon as the item becomes unavailable online, – increasing the number of items available for sale. As a result, more than £1.4million of sales were generated through Ship from Store in the first month following activation of OneStock’s Order Management System!

Customers are naturally disappointed when they cannot find their size on an e-commerce website. Ship from Store will give the customer access to the entire stock. We offer a better shopping experience, maximise the profitability and stock rotation of each store.

Florent Plonquet

Chief Information Officer

How it works

Everything you need for profitable revenue growth through ship-from-store

Real-time unified inventory

OneStock provides a single source of truth for inventory across all locations but importantly, custom inventory views can be figured to determine which store stock is exposed to which channels and markets, ensuring you stay in control of your business.

Intelligent order orchestration

When a customer places an order it is automatically routed to the optimal fulfillment location using more than 200 configurable business rules. You’re in control of the balance of delivery speed, cost, inventory health, and store capacity and AI-powered configuration means you can continually fine-tune that balance without needing developers to make code changes.

Competitive allocation

Push new orders to all eligible stores simultaneously. The first store to claim the order wins, creating a gamified experience that boosts engagement and means you can better handle high volumes during peak seasons. You define what ‘eligible stores’ means based on store performance, proximity or any other variable.

Integrated store app your teams will love

Empower store associates with an intuitive mobile app guiding them through the claiming, pick, pack, and ship workflows. The consumer-like interface requires minimal training. Notifications, barcode scanning and label printing streamline fulfillment without the need for complex warehouse software.

Carrier network integration

Native integration with more than 40 (and counting) carrier connectors enables on-demand shipping label generation. Store associates select the carrier based on pre-defined rules and live availability, then print return labels automatically or on request, all from the fulfillment app without switching tools. Seamless returns orchestration completes the cycle.

Automated capacity management

Configure rules to manage the order volumes each store can process in a day. Allocate based on store grade, on-time rate, current workload, or capacity. This prevents stores becoming overwhelmed with online orders to deal with while at the same time ensuring you’re making the most ambitious promises to customers.

The OneStock advantage

Bringing together the essential components and underlying architecture of a complete ship-from-store solution

Competitive allocation

OneStock’s competitive allocation is our secret sauce. It broadcasts orders to all eligible stores, applies configurable business rules and rewards the fastest-responding store. This real-time competition reduces split shipments, maximizes store throughput and aligns fulfillment with profitability goals. The result: faster delivery promises, engaged store teams, higher conversion rates and a scalable store-centric fulfillment model: true omnichannel fulfillment.

Full control over configuration

Manage all ship from store configurations through a secure interface with multi-factor authentication and role-based access control. Save, restore, and migrate configurations between test and production environments. Centralized order management maintains full traceability of every change while testing safely and deploying confidently across your network.

Open and extensible architecture

OneStock’s extensibility framework allows customization of orchestration rules, workflows and integrations without modifying core code. Extend data models, connect to third-party systems and tailor store fulfillment processes to unique business requirements without introducing stability challenges or technical debt

Scale and reliability to match your growth

Built on Google Cloud Platform with 99.99% availability across 25+ countries, OneStock processes tens of thousands of orders per minute. Our customers orchestrate dozens of commands per second during peak times with under 250ms response time for promise calls. The infrastructure scales seamlessly as your business grows without performance degradation or service interruptions.

Proven results

See how leading retailers are transforming their operations with OneStock

offer deliveries in 24 and 48 hours, a service has caused the customer satisfaction rate to grow by 35%.

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Around 15% of the brand’s Click and Collect orders result in additional sales

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Today, almost half of all sales are made from store stock using the OneStock tool.

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40% reduction in transport costs with the retail stores being that front line fulfilling customers' orders

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Intersport

93% of Digital Sales Shipped From Store

Intersport ships more than 90% of digital sales from stores,. Delivery times improved dramatically, and the cooperative model created a virtuous cycle where member stores embraced digital transformation together.

Pittarello

40% Store Contribution During Peak Demand

Stores contributed up to 40% of revenues generated by the online sales channel, particularly during stock depletion periods. This flexibility enabled +64% revenue growth compared to the previous September and +30% average annual growth after OneStock implementation.

Groupe ERAM

60% Peak Ship From Store During Sales

Groupe ERAM achieves 30% ship from store weighting on e-commerce, peaking at over 60% during sales periods. The strategy enabled a 25% turnover increase, with 40% of orders fulfilled using ship from store during the first week of 2022 sales.