When we first shared the story of ManoMano, the European leader in DIY, home, and garden, they were already redefining what fulfillment could look like for a marketplace. Today, as ManoMano actively diversifies into new product categories across the continent, our partnership has evolved from that initial successful implementation partnership into a high-scale strategic foundation.
We’re now also able to share more on how this collaboration is shaping the future of marketplace logistics, and how the results we’ve seen speak to the power of “proof over aspiration.”
A Shared Vision for the "Customer Delivery Promise"
Since 2018, ManoMano has leveraged OneStock to unify stock visibility across multiple countries. This visibility has powered ManoFulfilment, the brand’s proprietary logistics model that guarantees a seamless and reliable experience for both sellers and customers.
At the heart of this experience is the Customer Delivery Promise. By using OneStock’s dynamic orchestration, ManoMano provides real-time ETA and cost calculations tailored to specific carrier options, geographic zones, and product typologies. This ensures that whether a customer is buying a power drill or a patio set, the delivery data they see is accurate, transparent, and reliable during the customer journey.
Technical Performance at Marketplace Scale
Meanwhile, as ManoMano continues to grow, the technical demands on the platform have rapidly shifted towards massive scalability and sub-second precision. Currently, the OneStock architecture supports:
- High-Volume Throughput: Reliably handling a sustained throughput of ~40 requests per second on the Customer Promise API.
- Omnichannel Consistency: Delivering real-time data across every critical touchpoint, including Product Detail Pages (PDP), baskets, catalogue pages, and Google Shopping.
- Reliability: Demonstrating the robustness of a microservice architecture that can keep pace with marketplace-level traffic.
The New Chapter: "Delivery Single Source of Truth"
The strength of the partnership was recently reaffirmed with a contract renewal, confirming OneStock’s position as a crucial component of ManoMano’s infrastructure.
In 2026, the “Delivery Single Source of Truth” went live, comprising a unified architecture to ensure that delivery promise data is generated from a single, reliable source and distributed across all sales channels and every step of the customer journey. One promise, everywhere.
