Automate, streamline and optimise the entire order lifecycle to maximise profitability and performance
High-performing brands choose OneStock OMS
In today’s challenging business environment, achieving operational efficiency and omnichannel optimisation is crucial for staying competitive and profitable. OneStock’s cutting-edge order management solutions can help you minimise operational costs, streamline internal processes, and unlock improved omnichannel experiences for your customers.
Optimise the order lifecycle with intelligent orchestration & real-time analysis
OneStock’s Distributed Order Management system uses configurable logic-based rules to orchestrate and optimise the fulfilment of customer orders. These rules automate allocation of orders to the optimal stock location based on the fulfilment method chosen by the customer and the profitability, customer experience and sustainability objectives of the company.
Order orchestration is further optimised through the continuous analysis of inventory and stock location characteristics to accurately apply the configured business rules. OneStock’s self-learning algorithms take into account a range of optimisation levers in near real-time, including stock coverage, average order processing speed and the current workload of a stock location.
OneStock’s BI Suite is a data science tool that gives users a clear understanding of stock, location and carrier performance, so you can identify areas for improvement and take action to optimise omnichannel operations and order execution. This level of visibility leads to cost reductions, operational efficiencies and improved customer satisfaction.
Maximise employee efficiency with customised tools, processes & dashboards
Omnichannel retail processes are seamlessly integrated in a single easy-to-use store app. This allows staff to instantly access product, order and customer information, accurately and efficiently manage in-store ordering, fulfilment and returns, and elevate the overall customer experience. By enhancing the role of the store associate in this way, retailers can also improve job satisfaction and staff retention.
Order orchestration rules can be easily created and modified at any time using a visual, drag-and-drop interface in our Order Management Centre. This removes the need for IT intervention and allows businesses to react quickly to changing customer demands, business requirements and external influences.
OneStock’s BI Suite provides prebuilt dashboards that monitor key performance indicators across various departments, with valuable insights for supply chain, retail, customer service and management teams. Data can be easily exported in a number of formats for ease of analysis and faster decision-making.
More benefits of OneStock OMS
Distributed order management experts with proven results for 70+ brands across various industries
MACH architecture for complete flexibility and seamless integration with your existing retail systems
Scalability to handle unexpected fluctuations in demand, peak trading periods and long-term business growth