OneStock is the distributed order management specialist

OneStock is a market-leading distributed order management solution, already used by 80+ brands in 25 countries and continually chosen for our robust technology and best-of-breed approach.

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2.5bn

orders processed annually
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99.99%

SLA
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+63

Net Promoter Score®
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9.2/10

Customer Satisfaction Score

OneStock pushes order management boundaries

Our advanced Distributed Order Management system provides a global view of everything that’s going on in your business. Beyond logistics, OneStock is a strategic partner that enables you to sell more, enhance the customer experience, optimise operations and achieve your sustainability objectives.

Every decision is grounded in real-time data analysis, encompassing factors such as stock levels, operational capabilities, location efficiency, carrier availability, cost-to-serve and more. These valuable insights aren’t only used for business optimisation – thanks to our cutting-edge Delivery Promise, you can better communicate with customers about fulfilment times and costs to drive conversions and customer satisfaction.

OneStock Distributed Order Management is addictive and user-centric 

Our order management solution has been developed with end users in mind, offering four compelling advantages:

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Intuitive user interface

Our Store App boasts a user-friendly interface with clear navigation and intuitive workflows adapted to the unique requirements of your store teams. It streamlines the management of daily tasks across multiple devices, including inventory management, order fulfilment and customer service.
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Gamification

Our solutions incorporate gamification elements that motivate store teams, instilling a sense of urgency that drives efficient order fulfilment. This has resulted in high adoption and superior performance in real-world scenarios, particularly with our Ship from Store feature.
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No code approach

OneStock empowers your supply teams to effortlessly monitor and modify sophisticated order orchestration rules through a visual, drag-and-drop interface – no coding skills or IT support required.
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Actionable insights

Our Business Intelligence Suite is unmatched in its ability to provide business leaders with a deep understanding of on-the-ground operations in near real time. It identifies bottlenecks, highlights areas for improvement and offers invaluable insights crucial for informed decision-making.

OneStock is built on best-of-breed SaaS standards 

OneStock’s Order Management System is built on robust and modern SaaS principles, ensuring a reliable and agile user experience. Our solution is MACH Alliance-certified (Microservices, API-First, Cloud-Native SaaS, Headless) and fully GDPR compliant.

This commitment to excellence and flawless execution has yielded unparalleled levels of customer satisfaction, reinforcing our status as the foremost expert in Distributed Order Management.

After a year of use, OneStock’s OMS has proven to be a tremendous way for us to reduce the depth of markdown, increase margin and greatly improve sell-through. Another benefit of the solution is that we now have visibility of the true potential of our brand! Online customers are no longer diverted from the site because of product unavailability, it becomes easy to identify true demand and convert.
Portrait Josh Towb

Josh Towb

Business Transformation Manager

OneStock Distributed Order Management in a few figures

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10

Years of Research & Development
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100

Expert employees
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25

Countries
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15k

Stores
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€2bn

Orders orchestrated
The OMS was the missing piece from our IT system. The results OneStock has achieved with other retailers and the extremely short implementation times really guided our decision. We are eager to be able to improve the quality of services for our customers and optimise our omnichannel order management.
Portrait Franck Dartois

Franck Dartois

IT Director