OneStock
The Agile Order Management System for omnichannel retail
Increase order volumes, sell your stock faster, improve your profitability and provide a unique in-store and online customer experience
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Deploy an agile OMS in a few weeks
OneStock is the agile OMS (Order Management System) for omnichannel brands. Unify all your stock (e-commerce, warehouses, points of sale, suppliers...) and fulfil orders from every selling channel.
Empower your omnichannel strategy by introducing additional frictionless services to connect your customers with your product: Ship From Store, Order in Store, unified Click & Collect, Reserve & Collect...
Provide a truly online and in-store omnichannel experience for your customers: a personalised, transparent and trackable Delivery Promise, the ability to return product anywhere, support the customer to create his or her own style using In-Store Appointment, keep in touch with your customers with sophisticated clienteling…
Make life easy for your store teams thanks to the OneStock vendor interface allowing them to fulfill all omnichannel orders efficiently:
Order Fulfilment, Mobile POS, Stocktake, Transfers, Store As A Warehouse...
Increase product availability and sell stock faster
Improve profitability and decrease the carbon footprint for each order
Re-invent online and in-store customer experience
Make in store operations straight forward and low cost
The customer centric OMS cloud suite
OneStock: the omnichannel retail solution
Rapid Implementation
Dedicated SaaS Solution
Significant ROI
European Leader of Ship From Store
Best of Breed
E-commerce, stores, warehouses… choose unified commerce
Fulfils 101,000 additional orders in one yearthanks to its Order Management System
Results in the first year have exceeded our expectations, and the OMS continues to be a real success. Ship From Store is now a must-have for every omnichannel retailer.
gets tails wagging with its 1 Hour Click & Collect service, powered by OneStock’s OMS solution
On average, an order placed with the 1 Hour Click & Collect option is ready to collect in just 30 minutes. As a nation of pet lovers, our pets became even more important to us during the pandemic, so being able to offer fast and flexible fulfilment to shoppers was a key evolution in our customer experience strategy.
100% of international orders
shipped via Ship From Store
OMS was a real company-wide project with huge challenges in terms of stock management, turnover, profitability and international development. Thanks to the unification of stock, we have made all our products available to all our customers, no matter where they are. In-store, our teams appreciate being able to find all product information on a single, user-friendly interface. Both our staff and our customers are happy, so I think we can say “Mission accomplished!
puts customer experience first
with In-Store and Virtual Appointments and Click & Collect
Working with OneStock has allowed us to ensure that we offer the best possible services for our customers by offering them personalised appointments whether it's online or in-store and Click & Collect delivery options.
A highly successful collaboration
Only 9 months after its implementation, our associated stores have truly adopted the OneStock OMS. The first results are very promising, with a 200% increase in our online turnover.
Improves customer proposition and boosts web sales
thanks to Ship From Store
Ship From Store is a transformational project for our business, an important milestone on the road to become a fully integrated omnichannel retailers.
Ship From Store:
Increase turnover and staff engagement
To encourage our sales teams, each package shipped is counted as an additional sale in achieving their goals!
£9 million
increase in online turnover
Stock availability is moving the needle more than any other initiative. Integration of OneStock has brought us additional business benefit in terms of both sales and cost reduction.
21% of orders shipped using Ship From Store,ba&sh boosts its customer promise and sales despite the pandemic
The OMS was a strategic priority. It is an important project that meets the challenge of combining the rarity and exclusivity of the brand with a high level of service and reliable delivery promises.
E-Commerce sales booming
thanks to Ship From Store
OneStock allows us to offer our customers a better shopping experience and maximise profitability and turnover of each store.
Ship From Store is a winning strategy:
a project becomes profitable in just 93 days
Order Orchestration will enable us to increase our online sales whilst optimising our shipping costs and improving our customer's purchasing experience.
+200% online growth
thanks to Ship From Store
We realised that stock of our most popular products, especially the Cocotte limited edition sweatshirts, was systematically fragmented in stores, but often out of stock in the main warehouse. As a result, online demand for these items could no longer be fulfilled, even though the products were still present in our actual stores.
A new order management strategy
deployed in only two months!
OneStock is reliable, intuitive and easy to use. In addition, the opportunity to use best practice from OneStock such as carrier integration and the implementation of orchestration rules is key to this project. Not forgetting the timescale: the project was delivered in a month and a half!