Order Management Systems (OMS): selling more and selling better

Sell More

Put a stop to stock-outs by selling products that, though unavailable online or in-store, are available elsewhere in your network, or by displaying the items in the process of being restocked

Sell better

Offer every possible purchase and return journey: Buy Online
Pick up In-store Reserve Online
Try In-store Buy Online
Return to the Store Buy In-store
Return to a Mailbox

Optimise your costs

Simplify and optimise your logistics operations:
Warehouse to warehouse,
warehouse to store operations and
Last mile delivery

An Order Management System (OMS) is the benchmark tool for omnichannel order management

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Order Management Systems
Unified stock and order orchestration

An OMS centralises and optimises the management of customer orders – from order taking right through to receipt and collection. To do this, the Order Management System relies on two fundamental technologies:

Unified Stock

OneStock integrates stock data from all your source systems and all your stock points (warehouses, shops, drop-shippers, suppliers, etc).
The OMS then consolidates this stock and displays it on your various sales channels: website, marketplaces, in-store orders, etc.
This gives you greater flexibility in terms of stock and order management, and communication with consumers is also simplified.

Order Orchestration

Combining self-learning algorithms with highly customisable business rules, Order Orchestration allows orders to be directed in real-time to a given stock point. This is achieved by considering a number of different factors, including: geographical proximity, carrier lead times and rates, number of packages and shipping points, stock levels etc.
In this way, you can optimise your logistics flows according to your own criteria: profitability, delivery speed, CO2 impact etc.

Omnichannel solutions integrated with Order Management Systems

It’s a simple fact: your customers want to be able to buy anywhere and have it delivered straight to them. The first mission of an OMS is to provide you with a unified view of all stock points. OneStock enables you to quickly deploy omnichannel solutions to provide a seamless customer journey. Two of our flagship solutions are:

Ship from Store

Eliminate your online stock-outs by using store stock to fulfil online orders.

Order in Store

Offer your customers the ability to buy all of your products in-store even if they are not available on the shelf.

Unified Click and Collect

Allow your customers to pick up their online purchases in the store of their choice – in standard or express times.

Returns Management

Simplify returns for your customers and staff! Generate footfall in-store by allowing online purchases to be returned to your stores.

Why choose OneStock Order Management Systems?

SaaS platform that is updated monthly
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Simplest omnichannel solutions to integrate on the OMS market
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User and business oriented orchestration rules
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Access to all of our omnichannel solutions via a single, ergonomic interface
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Advanced business intelligence tool available for all omnichannel solutions
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European technology, hosted in European data centres. Your customers’ personal data will never be transferred outside Europe
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Team of experts in Order Orchestration to support you throughout the implementation of your OMS project

Find out more about OMS