OneStock Order Management System
4 min

4 things to know about OneStock’s Order Management System

Let’s explore four critical aspects of OneStock OMS, shedding light on its main principles, its role in driving omnichannel excellence, its best-in-class technology and customer experience, and its transformative impact on businesses.

Our OMS relies on 2 key principles: Inventory Visibility & Order Orchestration

OneStock recognises that a clear and accurate view of inventory across the entire network is indispensable for successful order management. Inventory visibility involves consolidating detailed information from various stock locations—warehouses, stores, suppliers and dropshippers—to create a unified, real-time view. This comprehensive perspective empowers businesses to optimise order costs, reduce lead times and provide customers with accurate information on product availability for each sales channel.

Key aspects of inventory visibility:

  • Real-time information: Accurate insights into the availability and location of stock.
  • Comprehensive view: Consolidation of data from diverse stock locations.
  • Optimisation opportunities: Informed decision-making for order processing.

Order orchestration is a strategic approach to handling the complexities of order fulfilment. OneStock’s OMS is not a one-size-fits-all solution – it offers highly customisable orchestration rules and machine learning algorithms. This ensures that order fulfilment processes are efficient and tailored to fit customer specificities and business strategies. The goal is to optimise each order’s processing, from sourcing to fulfilment, in a manner that meets customer delivery promises while minimising costs.

Highlights of order orchestration:

  • Customisable rules: Tailoring the orchestration process to fit specific business needs.
  • Machine learning algorithms: Employing advanced technology for dynamic order optimisation.
  • Efficient fulfilment: Optimising order processing for cost-effectiveness.

OneStock drives omnichannel excellence

OneStock is committed to omnichannel excellence. Our OMS serves as a conductor, orchestrating the intricate symphony of operations involved in modern commerce. It seamlessly manages complexities, decisions, communication and tracking across every order, ensuring a rich and rewarding customer journey.

Key features:

  • Stock unification: Inventory visibility and management of stock across diverse locations.
  • Order orchestration: Customisable rules and machine learning algorithms for optimised order fulfilment.
  • Omnichannel customer journey: Consistent shopping experiences for online and in-store customers.
  • Dynamic store fulfilment: Leveraging physical retail stores to expedite omnichannel customer orders.

OneStock offers best-in-class technology

OneStock doesn’t just adhere to industry standards; it sets them. Our OMS is built on MACH principles, a modern and flexible framework that stands for Microservices, API-First, Cloud-Native SaaS and Headless. These principles signify adaptability to changing market dynamics, ensuring that businesses relying on OneStock are equipped with a future-proof technology stack.

OneStock’s technology advancements:

  • MACH principles: Embracing Microservices, API-First, Cloud-Native SaaS and Headless architecture.
  • Adaptability: Responsiveness to evolving market dynamics.
  • Future-proofing: Ensuring sustained relevance and efficiency in the tech landscape.

OneStock has a transformative impact on businesses

Implementing OneStock OMS offers a myriad of benefits that extend beyond effective order management. It’s a strategic partner that empowers businesses to sell more, enhance customer experiences, optimise operations and achieve sustainability objectives.

The notable business transformations are:

  • Accelerated sales growth: Improved product availability and fulfilment services.
  • Increased profitability: Optimised order processes leading to rapid ROI.
  • Faster fulfilment: Higher accuracy and lower costs.
  • Enhanced omnichannel services: Competitive customer experiences.
  • Higher employee engagement: Improved job satisfaction and retention.
  • Better sell-through: Minimising discounting and residual stock.
  • Improved sustainability: Reduced waste and carbon emissions throughout the supply chain.

OneStock OMS emerges not just as an orchestrator but as the symphony that harmonises businesses for success. With its commitment to excellence, modern SaaS principles and real-world success stories, OneStock stands at the forefront of Distributed Order Management, offering a transformative solution for businesses striving for omnichannel excellence.

Further reading