For almost a year now, the retail sector has been under considerable strain. Meanwhile, the e-commerce boom continues. So what are the new challenges facing stores?
Forrester recently released its Now Tech: Omnichannel Order Management Systems, Q1 2021 Forrester’s Overview Of 30 Omnichannel OMS Providers. OneStock highlighted as the leading European OMS.
The growth in online shopping is also leading to an increase in the number of returns made by customers. More than ever, allocating time and resources to the management of customer returns is a competitive issue.
Gartner has established a study of the most relevant solutions on the market to guide retailers in this tactical choice, OneStock is listed among the world's leading OMS.
2020 and the Covid-19 crisis have highlighted the relevance of Order Management Systems and their associated omnichannel solutions. Here are OneStock's 2020 results in a few figures.